Before you can begin purchasing vouchers or supporting learners, you’ll need to set up your Business Account.

A Business Account is designed for organisations who want to

• Buy paid course vouchers
• Give voucher codes to learners
• Track progress and completion.

It cannot

• Assign courses directly
• Access course content
• Manage free courses.

Use your Business Account to:
 

• Buy vouchers
• Share voucher codes
• Track learner progress
• Download certificates.

If you need to take a course yourself, choose a Learner Account instead.

A learner account allows learners to:

• Redeem vouchers and purchase courses
• Complete course content
• Book their own exam
• Access Free eCourses.

To complete the registration form you will need

Business details

• Business name and registered address
• Business Registration Number (GOV.UK/HMRC).

Main contact details

This will be the administrator for your account

• Name
• Date of birth
• Address (business/postal — not personal)
• Mobile number
• Shared organisational email address (recommended) - this becomes your Username.

You’ll create a password during registration.

Check everything carefully — changes later can only be made by contacting Support.

At a glance
Register your Business Account, confirm admin details, and sign in with a shared organisational email to enable purchasing and tracking.

Each account needs its own unique email address, this means that an email used for a Learner Account cannot be reused for a Business Account.

Wherever possible, use a shared organisational email, such as training@company.co.uk.
This ensures:

• • Multiple authorised staff can access the account
  • Access isn’t lost if someone leaves
  • Your training processes remain uninterrupted.

If you forget your password, use the Forgot Password link on the login page.

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Account Access & Set‑Up

Why can’t I log in to my Business Account?
Ensure you are using the Business Account email (ideally a shared organisational address), not a personal or learner email. If needed, select Forgot Password.
Click Login as Business user.

Why can’t I use my Learner Account email to set up a Business Account?
Each eCourses account requires a unique email. One email cannot hold both a Business and a Learner profile.

How do I recover my password?
Use Forgot Password on the Business Login page and follow the on‑screen instructions.

Can multiple colleagues share access to our Business Account?
Yes, if you use a shared organisational email.
Additional user logins cannot be added separately